Customer Awareness Training For Internet Banking


Recently, Peoples Bank has seen significant changes in the internet banking threat landscape. Fraudsters have continued to develop and deploy more sophisticated, effective, and malicious methods to compromise authentication mechanisms and gain unauthorized access to customers’ online accounts. Rapidly growing organized criminal groups have become more specialized in financial fraud and have been successful in compromising an increasing array of controls. Various complicated types of attack tools have been developed and automated into downloadable kits. Fraudsters are responsible for losses of hundreds of millions of dollars resulting from online account takeovers and unauthorized funds transfers. Peoples Bank is providing the below security awareness information for your use and action to help protect you online account and transaction information.

- Peoples Bank will never contact any customer and request electronic banking credentials. If you get a call asking for your credentials, hang up and call us!

-  If you are a Peoples Bank commercial online banking customer we suggest you periodically evaluate the possible risks to your account. Some key areas to check are:

  • Who has access to the internet banking PC and credentials?

  • Is (Are) the internet banking PC or PCs secured after normal business hours?

  • Do you have up to date antivirus and antimalware software on the PC?

  • How often do you change the internet banking password and who knows the password?

  • Is there a firewall active on your PC?

  • Have you performed a risk assessment and controls evaluation?

  • Tips to Reduce the Risk in Internet Banking?

            - Block cookies on your Web browser: When you surf, hundreds of data points are being collected by the sites you visit. These data get mashed together to form an integral part of your “digital profile,” which is then sold without your consent to companies around the world. By blocking cookies, you’ll prevent some of the data collection about you. Yes, you’ll have to enter passwords more often, but it’s a smarter way to surf.

            - Don’t put your full birth date on your social-networking profiles: Identity thieves use birth dates as cornerstones of their craft. If you want your friends to know your birthday, try just the month and day, and leave off the year.

            - Don’t download Facebook apps from outside the United States: Apps on social networks can access huge amounts of personal information. Some unscrupulous or careless entities collect lots of data and then lose, abuse, or sell them. If the app maker is in the U.S., it’s probably safer, and at least you have recourse if something should ever go wrong.

            - Use multiple usernames and passwords: Keep your usernames and passwords for social networks, online banking, e-mail, and online shopping all separate. Having distinct passwords is not enough nowadays: if you have the same username across different Web sites, your entire romantic, personal, professional, and e-commerce life can be mapped and re-created with some simple algorithms. It’s happened before.

Internet Banking Problems, Concerns, or something doesn’t look right? Call us at 870-942-5707.