SUMMARY
The Branch Manager is a key leader at Peoples Bank, responsible for driving branch performance, delivering exceptional customer experience, and developing a high-performing team.
This position is ideal for a motivated leader who enjoys building teams, achieving goals, and making a visible impact in a growing community bank.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Lead, coach, and develop Customer Service Representatives and Teller staff
Create a positive, customer-centric culture focused on growth and service excellence
Review staff performance, audit work accuracy, and provide constructive feedback
Review and approve staff schedules to support efficient branch operations
Train staff in new and existing systems, products, procedures, and regulatory updates
Maintain expert knowledge of bank products, services, and operational processes
Open, service, and maintain personal and business customer accounts
Ensure compliance with all bank policies, procedures, and regulatory requirements
Manage branch cash balances and internal controls
Set, monitor, and achieve branch performance, service, and growth goals
Serve as a role model and step into any branch operations role when business needs require
SKILLS AND QUALIFICATIONS
Proven leadership and supervisory experience
Strong communication skills with the ability to resolve issues confidently and professionally
Solid understanding of banking operations, compliance, and best practices
Customer-focused mindset with a passion for relationship building
High integrity and ability to maintain confidentiality
Excellent organizational and multitasking skills
Sound judgment and confident decision-making abilities
Comfortable with using banking systems and technology platforms
EXPECTATIONS:
The Branch Manager is expected to uphold all Peoples Bank policies, procedures, and the Code of Ethics while setting the standard for professionalism, leadership, and service excellence.
OUR CORE VALUES
At Peoples Bank, our success is guided by our CORE values. We seek leaders who live these values every day:
Committed – Dedicated to our customers, teammates, and communities, with a strong work ethic and a focus on long-term relationships
Attitude – Bringing a positive, professional, and solution-oriented mindset to every situation
Reliable – Consistently dependable, accountable, and trusted by customers and coworkers alike
Ethical – Conducting business with honesty, integrity, and respect while always doing what’s right
The Branch Manager is expected to model these values and instill them throughout the branch team.
WHY JOIN PEOPLES BANK
At Peoples Bank, we believe strong communities start with strong relationships—and that begins with our employees.
Community Impact: Be a visible leader in a local bank that values relationships over transactions
Leadership Opportunity: Play a meaningful role in shaping branch culture, performance, and growth
Professional Growth: Expand your leadership and banking expertise with opportunities to learn, develop, and advance
Supportive Environment: Work with a collaborative leadership team that values integrity, accountability, and respect
Stability with Purpose: Join a trusted community bank committed to long-term success for employees and customers alike
About the Bank:
Peoples Bank is a locally owned community bank established in 2000 and is headquartered in Sheridan, Arkansas. The bank serves individuals, businesses, non-profits, and government entities with a variety of loan and deposit products and services. The bank is committed to investing in its employees and community by providing professional development opportunities and actively participating in local events and community sponsorships.
Peoples Bank is an equal opportunity employer and gives consideration of employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.
Apply Now
To apply, please send your resume to jobs@peoplesbankar.com.