Lost or Stolen Card
Quick action is the best protection against fraud. We make it easy to report, block, and replace your card right away.
If We're Open
Call or stop by your local branch — we'll take care of it immediately.
- Sheridan — (870) 942-5707
- Saline County — (501) 316-3565
- East End — (501) 888-6200
- Monday – Friday: 8:00am – 5:00pm
- Saturday: 8:00am – 12:00pm
Associates are available around the clock to help you block your card, prevent unauthorized transactions, and begin the replacement process. Don't wait — call immediately if you suspect your card has been lost or stolen.
What to Do Next
After blocking your card via the 24/7 line, follow these steps.
- Call us the next business day to speak with a customer service representative
- We'll need to handle transactions that couldn't post due to the cancellation
- We'll determine if other items were lost and whether account closure is necessary
- A replacement card will be issued as soon as possible
- Review your recent transactions and report any unauthorized activity immediately